1. Couzins, M. (2004). Expert’s view David Scarfe on producing good business writing. Personnel today. Retrieved October 16, 2007, from http://proquest.umi.com/pqdweb?index=12&did=781652361&SrchMode=1&sid=13&Fmt=6&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1191339262&clientId=10306
2. “Citation Style for Research Papers.” B. Davis Schwartz Memorial Library. Long Island University. 26 Nov. 2007 < http://www.liunet.edu/cwis/cwp/library/workshop/citation.htm>
3. Guffey Ellen Mary, Rhodes Kathleen, Rogin Patricia.Business Communication: Process and Product, Second Brief Canadian Edition. Nelson, Toronto. 2007.
4. Lamb, S.E. (1999). How to write it. Business and economic review,(46) 1. Retrieved October 16, 2007, from http://proquest.umi.com/pqdweb?index=51&did=45811061&SrchMode=1&sid=7&Fmt=6&VInst=PROD&VType=PQD&RQT=309&VName=PQD&TS=1191338841&clientId=10306
5. Norton, S., Green, B., & Waldman, Nell. The bare essential plus (2nd ed.). Toronto, Ontario: Nelson Thomson Learning. 2002
6. Rosa Alfred, Eschholz Paul, Roberts John. The Writers Brief Handbook, Second Canadian Edition. Ontario, Pearson Education, 1999.
7. Stein, J. (1999). Writing clearly and effectively: How to keep the reader’s attention. The secured lender,(55) 7. Retrieved October 16, 2007, from http://proquest.umi.com/pqdweb?index=50&sid=7&srchmode=1&vinst=PROD&fmt=6&startpage=-1&clientid=10306&vname=PQD&RQT=309&did=46270577&scaling=FULL&ts=1191338761&vtype=PQD&rqt=309&TS=1191338768&clientId=10306&cfc=1
8. Sweeney, L. (October 14, 2007). The best approach to writing instruction: integrating creativity with mechanics. Message posted to http://sweeneypress.com/2007/10/best-approach-to-writing-instruction.html
9. “The Writing Lab.” The Owl At Purdue. 1995. Purdue University. 26 Nov. 2007. http://owl.english.purdue.edu/owl/resource/561/01/
10. Word Weaver. (July 23, 2007). Writing 101. Message posted to http://www.writingforums.com/
